Rock Off - Customer Survey

Rock Off

Customer Experience Survey

Help us improve your shopping experience. Your feedback matters!

Survey Progress

0%

Start

25%

Halfway

75%

Complete

0 of 17 questions answered

1 Overall, how satisfied are you with your experience on our website? *

Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied

Neutral

2 Did you feel confident making a purchase from our website? *

Yes No

3 How easy was it to find what you were looking for?

Very Difficult Difficult Moderate Easy Very Easy

Moderate

4 Are you having any trouble finding anything on the website?

5 Did you notice any information missing about the products?

6 Are you satisfied with the website navigation?

Yes No Somewhat

Comments about website navigation (optional):

7 How would you rate the website navigation and information clarity? *

Poor Fair Good Very Good Excellent

Good

8 Was the checkout process simple?

Yes No

Comments about checkout process (optional):

9 Are there any features you don't find helpful?

10 Is there a feature you wish our website had?

11 How do you perceive our website compared to competitors?

Much Worse Worse Same Better Much Better Not Sure

About the Same

12 What do you like the most about our website?

13 What do you like the least about our website?

14 How often do you visit our website?

Daily Weekly Monthly Rarely First Time

15 What device do you usually use to view our website?

Desktop Laptop Tablet Mobile Phone

16 What's one thing we could improve to make your experience better?

17 Do you have any comments, questions, or suggestions?

Your feedback has been submitted successfully. We appreciate your time and will use your input to improve our website.

Your responses are confidential and will only be used to improve our services.